BC Toyota owner battles automaker over $13K bill after transmission fails

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When Dona Wilkie drove her 2021 Toyota Highlander on a recent trip to Calgary this past August to drop off her son at university, she expected a smooth ride. Instead, the B.C. resident says she experienced aggressive gear changes and a strange noise coming from her vehicle. “As I was pressing the accelerator, it would whine. At first, quite low. It was like a humming and then it got louder as the trip went on,” said Wilkie. Wilkie says she contacted her Toyota dealership as soon as she arrived home, only to receive shocking news. Her Highlander, which she had purchased brand new, needed a new transmission. “I was shocked,” said Wilkie. Making matters worse, Wilkie says she was informed by the dealership that she was 600 kilometres over the 100,000 kilometres powertrain warranty and she’d have to pay for the transmission out of pocket. Global BC’s Consumer Matters reporter Anne Drewa reports. For more info, please go to https://globalnews.ca/news/12108319/bc-toyota-owner-battles-automaker-bill-transmission-fails/ Subscribe to Global News Channel HERE: http://bit.ly/20fcXDc Follow Global News on X HERE: http://bit.ly/1Toz8mt Follow Global News on TikTok HERE: https://www.tiktok.com/@globalnews.ca?lang=en #GlobalNews