Workers are relying on AI more and coworkers less. It's unraveling the social fabric of work. - Business Insider

Skip to mainWed, September 30, 2026 at 8:50 p.m. UTCManassas Police Chief Doug Keen speaks during a press conference after a man shot three co-workers during an altercation at a northern Virginia business, killing two of them, before he took his own life during a police standoff along an interstate highway, Wednesday, Sept. 30, 2026.

Working with an older generation has shown me that I want to be more like them. On one of my days off, I was sitting at a coffee shop when my phone buzzed with a message from a coworker. "Tech issue here, any chance you can stop by? " they asked. I've never been much of a computer whiz, but at the independent bookstore where I've worked for two years, I'm the go-to for technology problems among the staff. Granted, that's because at 24, I'm the youngest employee by just about 30 years, with some of them easily passing as my grandmother. On this particular day, a column of the spreadsheet we use to track coming releases had shifted, throwing the whole operation into disarray. All I had to do was right-click a few times, copy a few cells, and then I was on my way, hailed as a hero. At first, I felt mostly confusion and a little bit of awe. How was this business functioning successfully with so little focus on technology? But now, working with my baby boomer colleagues has changed my perspective on generational differences. Our workplace differences were noticeable immediately

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