Stop & Shop’s website is finally back up after a week of headaches for customers
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Schaffer, 42, lives in the Berkshires and relies on pick-up orders from Stop & Shop. Because she lives in a rural area, Peapod grocery delivery is unavailable at her address. The company’s website directed her to order groceries through third-party apps like Uber Eats, but the service does not deliver in her area, either. “The thought of shopping in store after a long day of work — or anytime — sounds absolutely terrible,” said Schaffer, a part-time triage nurse who homeschools her two sons, ages 10 and 12. Physical stores remained open throughout the disruption, and Stop & Shop offered in-person shoppers 10-percent-off discounts, up to $10 in savings, through this Thursday. “We are truly sorry for the inconvenience caused by this temporary outage of Stop & Shop’s app and website,” company president Roger Wheeler said in a statement. “I want to assure everyone that our stores, pharmacies, and fuel stations are open to serve you, and that our team is working around the clock to resolve this as quickly as possible.”Hannaford’s site came back online on Tuesday afternoon.
This article is an excerpt. To read the full content, visit the original source. The Boston Globe
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