New DOT airline rules could mean fewer accommodations for passengers when flights are disrupted
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NEW YORK (WABC) -- A new Department of Transportation rule went into effect October 19, changing what airlines are deemed as disruptions within their control. This could mean fewer accommodations for passengers when flights are canceled or delayed. Most passengers know airlines don't owe you anything if something is out of an airline's control, like extreme weather or war affecting your flight. You used to be able to ask or sometimes fight for certain accommodations if the problem was something the airlines could have controlled, like mechanical problems with the plane. But that has now changed. Katy Nastro, travel expert with the app Flighty, says travelers should have the new rule of their radar before the holiday season. "Travelers may not be aware. But when we get into Thanksgiving, sort of the end of November into the end of December, a lot more people are going to be traveling, and there is a higher likelihood for more people to get disrupted because of the high volume," says Nastro. So get ready!
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