JPMorgan hires two top technology bankers from Bank of America, memo says - Reuters

Legendary Tennessee basketball coach Pat Summit had one message for her opponents: "Here's how I'm going to beat you. I'm going to outwork you. That's it. That's all there is to it. "flickr.com/people/cavalierhorn, via Wikimedia Commons Processing ContentKey insight: In the age of artificial intelligence and digitization, banks run the risk of looking homogenous. The differentiator will always be the willingness of bankers to work to engage with customers and communities. Expert quote: "Here's how I'm going to beat you. I'm going to outwork you. That's it. That's all there is to it. " —Pat Summitt, former Tennessee Lady Vols basketball coachForward look: Brand preference is earned over time by remaining engaged and consistently behaving in ways that make existing customers want to stay and potential customers increasingly interested in coming aboard. Over the course of a few decades of giving live presentations to bankers, I've probably created, used, tweaked and eventually retired thousands of slides. A banker contacted me out of the blue to ask about one of my older slides. This particular one had a picture of former Tennessee Lady Vols basketball coach Pat Summitt.

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