Bank fraud victims want Ottawa to make big banks pay more - CBC
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Over 10 months, Ralph Moore lost $450,000 to an online investment scam — drawn in, in May 2025, by a deepfake video of Prime Minister Mark Carney, heralding a new government investment platform where people could safely grow their savings. The 88-year-old did transactions online and made multiple trips to his local TD Bank to arrange transfers, bank drafts and payments to other people's credit cards. Now, Moore and his family are asking why the bank didn't do more to stop the transactions — and won't reimburse him. "I don't think they protected me," he told Go Public from his home in Qualicum Beach, B. C. His daughter Leslie Herrndorf, who lives in another city, says she was incredulous when she learned what happened. Got a story you want investigated? Contact Erica and the Go Public team gopublic@cbc.ca"How could $450,000 be allowed to be given away by a bank who'd been dealing with my dad for decades? " she asked. "They knew this was unusual behaviour. "Shortly after discovering the bank fraud, Herrndorf had her father's mental capacity tested. He failed. When Ralph Moore tallied up the money he'd withdrawn from TD Bank, it totalled more than $450,000.
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