She wanted to know why she was banned from Amazon. Then she encountered chatbots - CP24
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Published: October 15, 2026 at 6:00a.m. EDTAn Ontario woman is searching for answers after her Amazon account was blocked with no explanation. Pat Foran reports. A Mississauga woman who makes her weekly personal purchases on Amazon was shocked when she was advised she was banned from ordering over what she calls a “technical glitch.”“I buy from Amazon. I have health issues. I have fibromyalgia, my energy is limited, I have a lot of pain, and I depend on them to have stuff delivered to my door. It’s so convenient,” said Sharon Jamison. While she has returned items in the past, Jamison said she always followed the return policy carefully. However, it was this past summer that she was blocked from making future orders and banned from Amazon. It happened after she decided to go through the purchase of a portable air conditioner—an order that she previously cancelled. Ontario woman shocked to discover Amazon blocked her account She told CTV News she was immediately blocked from making future orders and was banned from the website.
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