Manulife moves AI to platform, targeting US$1 billion in value by 2027 - Insurance Business

Approved AI tools can be reused across markets, starting with a US quoting tool that speeds preliminary life underwriting Manulife has launched a proprietary enterprise AI platform, marking a shift from building individual AI tools to running AI as a shared capability across its global operations.

Manulife has appointed Sinéad O’Connor (pictured) as chief actuary, effective October 12, filling a senior role left vacant by the sudden death of Stephanie Fadous last month. O’Connor will report to president and CEO Phil Witherington and join Manulife’s executive leadership team. She will lead the insurer’s Actuarial, Inforce and Reinsurance teams.

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The Supreme Court of Newfoundland and Labrador has certified a class action on behalf of passengers on board Air Canada Flight AC 2259 which landed hard at Halifax in December of 2025 after the plane’s landing gear collapsed. The flight had taken off from St. John’s International earlier that evening, and officials at YYT later confirmed that debris was found on one of its runways after the flight took off. They wouldn’t say at the time whether the discovery was related to the incident at Halifax. The class action names Air Canada, Provincial Aerospace Ltd, St. John’s International Airport Authority and the Halifax International Airport Authority, all of whom have consented to certification. Stephen Barnes of Bob Buckingham Law says they want to understand what went wrong that night and make sure that passengers have an opportunity to be fairly compensated for what they went through. The case will examine whether the defendants met their responsibilities for aircraft safety, runway safety and emergency response, and whether any failures caused injury or loss to passengers.