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How agentic AI turns SOC overload into stronger defense - DXC Technology

·Oct 5, 2026
Source: DXC Technology
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For years, the industry framed its talent problem as a numbers game. That framing is shifting. In its 2025 Cybersecurity Workforce Study, ISC2 found that skills gaps now outweigh raw headcount as the top workforce concern, with 59% of organizations reporting critical or significant skills shortages, up from 44% a year earlier. Hiring more analysts helps, but it doesn't fix a model that burns out experienced people on repetitive work. SOC alert fatigue is real: team members can become  overwhelmed and start to lose confidence in their ability to respond appropriately to them.

The AI security operations center is where AI earns its spurs. Attackers already use AI to automate reconnaissance, sharpen phishing and orchestrate campaigns. Defenders need to keep pace with capabilities such as automated alert investigation. Gartner now counts AI-driven security operations among its top cybersecurity trends for 2026. Its analysts expect more than 75% of enterprises to use AI-amplified cybersecurity products by 2028, up from less than 25% in 2025. The direction is set, and the advantage will go to leaders who deploy AI with discipline rather than bolt on another disconnected tool.

This article is an excerpt. To read the full content, visit the original source. DXC Technology

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